Answers to your questions

Information from A to Z

Travel

Our Address
Schoen Clinic München Harlaching
Harlachinger Straße 51
81547 Munich

How to get here
By public transport: Underground line 1
Towards Mangfallplatz, Wettersteinplatz stop, take the tram from there or walk for about 10 minutes

Tram line 15 or 25 Towards Grünwald, Kurzstraße stop, about two minutes’ walk from there

By car
Using a sat nav; alternatively enter “Kurzstraße” as your destination. 
From the motorway, take Mittlerer Ring, towards München-Harlaching/Grünwald, turn into Grünwalder Straße
The underground car park is located at the entrance of Grünwalder Straße 72 Parking outside is available at the Kurzstraße entrance. Follow this road and turn left into Harlachinger Straße

Parking
Chargeable parking in the underground car park at Grünwalderstraße and parking outside at Harlachinger Straße is available. Parking is very limited. We therefore recommend arrival using public transport.

Registration and Admission

Are you interested in a treatment, do you have questions for us or would you like to register for an examination? Please call us. We are happy to advise.

We accept patients who are insured by any insurance company and private insurers as well as those entitled to financial assistance and self-payers.

During the week, our patient services is available to you from Monday - Thursday from 7:30 am - 5 pm and on Friday from 7:30 am - 1 pm to help you.
For admissions at the weekend or public holidays, registration formalities are dealt with by our care staff. The Patient Service will complete the process on the following working day. Find more detailed information here

Certification

A certification for an inpatient stay at our hospital can be obtained from your ward on request. Please ask for the required documentation one to two days before you are discharged.

Visiting hours

There are no set visiting hours at our hospital. However, we would like to ask you to be considerate to others in your shared room.
Please do not have visitors when you or your fellow patient/s are/is receiving medical, therapeutic or care treatment, or you have to rest after surgery. 
From 10 pm, night-time quiet hours begin when no further visits are permitted.

Flowers

For health and hygiene reasons, potted plants are generally not permitted in patients’ rooms because potting soil can carry bacteria. There are vases on the ward for cut flowers. Please ask.

Cafeteria and “Schön Café”

Our Schön Café is located on the ground floor close to the hospital’s reception. You can buy drinks, small snacks, cake, items from our Hospital Collection and those for daily requirements.
Opening Times: Monday to Friday from 8 am - 6 pm; public holidays from 1 pm - 6 pm.

Interpreter

For non-German speakers, there are employees who will help to translate. Please ask the care staff, if required.

Release

Your discharge will take place in agreement with the consultant looking after you. He will decide when you will be released and inform you of planned follow-up treatment. Please leave your room by no later than 10 am on your departure date so it can be prepared for the next patient.
Please note that no lunch is arranged for you on the day of your discharge.

Food

You will receive the current weekly menu when you arrive. At lunchtime, you can choose from three menus. In the evening, there are two choices. Please tell the care staff about any food intolerances you may have so you can be served the right diet.

Questionnaire and Feedback

Your opinion is important to us.

So that we can continue to optimise our services, we would like to ask you to complete the “Questionnaire about your hospital stay” when you leave. You can hand your questionnaire to our care staff or put it in the letter box on your ward. Thank you very much!

Hairdresser and Pedicure

A selection of addresses for hairdressers, pedicure and cosmetics treatment are available at reception. Of course, you can also be visited in the hospital, on request. Please ask. 

Beverages

There is a water dispenser on your ward, which you can use free of charge. Furthermore, we offer, also free of charge, different types of tea which are available from the serving trolley in the lounge on your ward. Other drinks are on offer in our Schön Café.

Mobile phones | Smartphones

The transmissions of a mobile phone can affect medical equipment. For your safety, the use of mobile phones is therefore not permitted inside the hospital.

Aids

Orthopaedic aids that you may require after your inpatient stay, can be prescribed to all patients - independent of their insurance status. The adjacent orthopaedic clinic workshop usually takes care of this while you are still staying with us.

Internet

Our hospital has a wireless LAN network. If you have a WiFi-enabled device (notebook, tablet, smartphone), you can buy a WiFi ticket from reception, connect and surf the net. Private patients receive a free ticket on their ward.