Registering for Admission

We will support you so your stay starts without problems 

Our Patient Management Team is happy to help you with any questions concerning the settlement of accounts, optional services, insurance and additional payments. We help you to communicate with your cost bearer and tell you about the equipment and optional choices in our facility.

Admission for Inpatient Hospital Treatment

Registration and Admission to our Hospital

Before every inpatient treatment, we carry out an examination for which an appointment must be made (exception: emergencies). After your appointment during our consultation hours, the next steps are considered and your inpatient stay is decided with your input.

Then we will make additional appointments with you. Before we can proceed with the medical examination, however, a few formalities have to be taken care of. Please have the following documentation ready and take it to your appointment:

  • Health insurance card
  • Admission or referral notice
  • Previous findings from your doctor (e.g. X-rays, CT scans)
  • Medication you are currently taking (a written overview is sufficient)

Our Patient Management Team is happy to help you with any questions.

Prerequisites for inpatient admission

Outpatient consultation hours - a referral is enough.

During outpatient consultation hours, we welcome patients to an initial talk in our hospital to find out whether inpatient treatment is required and possible. Please take a letter of referral from the doctor who is treating you to this appointment. If our doctors establish that an inpatient stay in our hospital is required, you will receive the date for your admission and surgery, and you will introduce yourself in an anaesthesia consultation.

Please don't forget!

Please take the following documents to all consultations and to your inpatient admission:

  • Health insurance card
  • Referral or admission notice for those with statutory insurance
  • Findings from previous examinations
  • Medication you are currently taking (a written overview is sufficient)

Surgery preparation appointment

Please bring along the following information about the OR preparation date:

  • Health insurance card or hospital card or confirmation from the insurance company to cover the cost (for private patients)
  • Referral notice from the doctor treating you

If available:

  • Documentation for private supplementary insurance
  • Dispensation statement (personal statutory contribution)
  • X-ray and allergy passport
  • Diabetic passport including medication (insulin pen, if required, blood glucose meter)
  • Blood type passport
  • Previous findings such as X-rays, CT or MRI scans, lab test results, ECG
  • Special findings (heart, circulation, suitability for anaesthesia)
  • List of regularly required medication including directions for use

Your first day in hospital

Your first day with us starts on the ground floor, in the main entrance reception area. This is where the Admissions Department is located. Please report there and get registered.
Admission is open Mondays to Fridays from 7:30 to 15:30 CET. Outside these opening hours, please report to the care staff in the emergency department.
If you are not able to make it, please ask a relative or friend to take care of the formalities for you. During the admission process, we will agree a treatment contract with you. By signing it, you agree to our General Terms and Conditions (T&Cs) which you can receive as a print-out. The T&Cs are on display in patient admission.

Additional payment

At the latest when leaving the hospital, insured patients currently have to pay €10 per day to statutory health insurance from the beginning of a hospital stay for a maximum of 28 days within one calendar year. Please keep your receipt. This means you can show during future hospital stays, which may be required, that you have already made an additional payment.