Information about COVID-19 (Coronavirus)

Schoen Clinic prepares for COVID-19 (CORONAVIRUS) pandemic

Schoen Clinic has a network of 14 hospitals and 12 outpatient clinics across Germany, within this group 10 of our hospitals are equipped to treat COVID-19 patients.

Our information is based on the current status as of April 6, 2020.

intensive care beds

with ventilation support were additionally built.

general care beds

are available for coronavirus patients.


The safety of our patients, staff and visitors remains our top priority.

The Bavarian State Ministry of Health and Care has relaxed hospital visitation rules with effect from 9 May, 2020. In line with these new regulations, we are adjusting our visitor policy to some extend also with effect from May 9, 2020. Please call the hospital before your visit to find out about the applicable regulations and, if necessary, to register for a visit. The contact details of our locations can be found here. In general, the following regulations apply:

  • Hospitals and clinics outside Bavaria, including Schoen Clinic Nürnberg Fürth and Schoen Clinic Vogtareuth: No visitors are permitted at this time and until further notice. Exceptions can only be made on an individual case-by-case basis (e.g. for underage patients or patients receiving palliative care) after prior consultation with the hospital manager. These visitors are required to give their full contact details on arrival at reception. This information may be important for tracing chains of infection
  • Hospitals and clinics in Bavaria with the exception of Schoen Clinic Nürnberg Fürth and Schoen Clinic Vogtareuth: Visitors are allowed for most of our patients only to a very limited extent. The prerequisite is that the patient's health status, as assessed by the treating doctor/therapist, allows contact with a visitor. In this case, a permanent, registered contact person or family member can visit, but only during fixed visiting hours, which can be obtained from the hospital. Visitors and patients are required to wear an oronasal mask and keep a distance of at least 1.5 metres. Excluded from the ban on hospitals visitors are still children's wards for close relatives and palliative care wards. The immediate family circle may accompany the terminally ill patient at any time.
  • If you have had contact with an infected person within the last 14 days, you are not allowed to enter the hospital.
  • You must follow the instructions of the hospital staff and the hygiene regulations.

We are aware that these measures can be distressing for you and your relatives. However, as a health care provider, our priority is to ensure that the health of our patients, staff and their families are not exposed to any unnecessary risks.

Our staff will be happy to answer any questions you may have. Plus we are constantly updating the website with the latest news and guidelines to keep you fully informed.

Thank you for your understanding.

  • In compliance with the hygiene regulations of the Robert Koch Institute, our staff members are instructed to wear oronasal masks at work. Our current stock of personal protective equipment and disinfectants is sufficient, however we remain vigilant to ensure our stock supply remains at the optimum level.

  • Across the hospital group, we have trained and mobilised several hundred staff from across medical specialties to support the intensive care units and have planned our work force to meet increased demand.

  • Our crisis teams - consisting of multidisciplinary experts - exchange information and share a daily situation report (sitrep). Enabling us to respond to the ever changing needs and situations. In addition, all our facilities work closely with local authorities and the respective governing bodies to effectively coordinate and provide the best local/regional response and subsequent support for all patients throughout the Coronavirus pandemic.

  • In response to this unprecedented situation and in compliance with Federal State regulations we have cancelled almost all the scheduled surgeries and freed-up all intensive care beds. As a result the patient volume has dropped drastically and now approximately half our hospital beds are currently empty.

  • Whilst we continue to provide care during the Coronavirus pandemic, the empty beds and cancellations have had a negative impact on revenues which have declined dramatically. As well as the reduced workload in certain departments as a direct result of the cancellation of scheduled treatments. In particular the administrative function which is currently not carrying out their usual tasks, such as processing patients on admission prior to scheduled surgeries and procedures.

    The Federal Government support is minimal and despite campaigning for an increase in any financial reimbursement we are unable to sustain ‘normal’ operating activity due to the loss in sales. As a large employer we have a duty of care to our staff and to protect jobs throughout this unprecedented period. Therefore we have introduced a short-term working scheme for certain employees within specific departments; such as those staff who are not required to care for COVID-19 patients. We have implemented this model across the majority of our facilities. This model gives us the flexibility to assess the needs of the business on a regular basis and reinstate normal working as and when is required. For those staff assigned to the short-time working scheme there is no financial hardship as the company has made the decision to voluntarily ‘top-up’ employees’ salaries to match their net salary prior to this crisis.  

Symptoms of COVID-19

The disease caused by the Coronavirus SARS-CoV-2, also known as COVID-19 (Coronavirus disease 2019), still raises many questions for science. Since this novel virus was first reported only a few months ago, there is very little scientific evidence regarding the exact cause and symptoms are subject to change as we gather further evidence and information. Based on observations of previous infections and disease progression, typical signs and symptoms of COVID-19 can include some or all:

  • Fever (a temperature of 38.5 °C or higher)
  • Dry cough
  • Fatigue
  • Shortness of breath
  • Headaches and muscle pain
  • Sore throat

Since these symptoms can also be associated with other infectious disease, it does not mean that a person presenting these symptoms is necessarily infected with COVID-19. Similarly, if the symptoms are different, an infection with the novel coronavirus is not necessarily excluded. Less frequent symptoms, such as loss of smell and taste, diarrhoea as well as asymptomatic and atypical presentations of the disease, have been observed.

In cases of infection, progression from asymptomatic to severe pneumonia is possible. In 80% of cases, the course of the disease is mild to moderate and in about 5% of infections, pathogens migrate into the lungs and triggers pneumonia—which in some severe cases can lead to death through acute respiratory distress syndrome (ARDS).

Therefore, it is very important to protect yourself and others from infection by all available means.

Am I or one of my relatives particularly at risk?

Since the course of the disease progression can be so varied, cases have shown that it can basically affect almost anyone—regardless of age and health condition. However, statistics show certain trends from which specific risk groups can be identified

Groups at higher risk

People at a higher risk of getting seriously ill from Coronavirus (COVID-19) are people over the age of 80 years old. However the risk starts to increase for those over the age of 50 years and those with a pre-existing medical condition:

  • Chronic respiratory diseases (CRDs)
  • Weak immune system (e.g. due to immunodeficiency, radiation therapy or chemotherapy for cancer or after an organ transplant)
  • High blood pressure
  • Cardiovascular diseases
  • Diabetes mellitus
  • Liver disease
  • Obesity
  • Other serious (chronic and malignant) underlying diseases
COVID-19 Questions and Answers

Questions and answers about COVID-19 (Coronavirus)

Frequently asked questions from patients, relatives and the community answered by our experts.