For private patients and self-payers

Special extras for your stay

As part of our additional and comfort services, we offer many optional extras: If you would like to be treated by one of our senior consultants, choose your preferred doctor. If you would like to stay in one of our quiet Schoen Comfort Rooms and benefit from exclusive services, choose the optional extra ‘Schoen Comfort’. Of course, you can also combine both services.

Service Overview

Schoen Comfort - you have the choice

An in-patient treatment is not a holiday and a clinic is not a hotel. Of course, the medical-therapeutic services are always in first place. But a pleasant atmosphere, comfortable ambience and cordial service are framework conditions, which noticeably contribute to the success of the treatment.

Our Schoen Comfort range was structured according to a special design concept. Bright, friendly colours, plenty of natural light and high-quality equipment ensure a special feel-good atmosphere far from a hospital atmosphere. 

Here you will find a place of peace and security, simply a temporary home from home in which you feel comfortable.You can feel that you are not only a respected patient for us, but a welcome guest.

The Schoen Clinic Consulting team will happily inform you on the detailed services of the GOLD and SILVER Schoen Comfort packages. Below you will find an overview of our services.

Example room

Schoen Comfort - room

You have the choice between two different room types. All rooms are modern and tastefully decorated. A specially developed design concept with selected colours and high-quality materials and an atmospheric lighting concept ensure a feel-good ambience.

The bathroom with shower and toilet is sophisticatedly equipped and offers enough space and storage for your utensils. In addition, you have, among others, at your disposal:

  • Bathrobe
  • Hair dryer
  • Body care set

Our colleagues from the Schoen Clinic Consulting will happily inform you about further equipment features of the different room categories.

Schoen Comfort - lounge

The Schoen Comfort Lounge represents a special retreat option for you. It is exclusively available to our Schoen Comfort patients and their visit. On the comfortable seating you can relax, talk to fellow patients and visitors or simply enjoy your free coffee or tea. Current daily newspapers, magazines, books and games are ready for you.

Schoen Comfort - culinary extras

In the exclusive Comfort Restaurant, our chef spoils you not only with tasty dishes, but also pays attention to a balanced diet. We offer you an large choice of drinks for all meals.

Particular optional extras:

  • A selection of four lunch dishes
  • Fresh fruit, coffee and hot drinks daily
  • Additional choices at breakfast and dinner (e.g. different types of bread, fresh produce, spreads)
  • Cake in the afternoon

Schoen Comfort - your personal Patient Adviser

We want you to feel at home. Our Schoen Comfort Patient Advisors will therefore take care of your wellbeing and will be happy to answer your questions and respond to your personal wishes. They inform you extensively, for instance, on possible leisure activities, help with planning excursions for companions or booking train tickets. They are happy to bring you coffee and cake, drinks or newspapers to your room, if you so desire.

In addition, our employees of the private patient service take care of all private and comfort patients with regard to all administrative and contractual issues.

Schoen Comfort - the little extras

It is the many details that make you feel like a welcome guest with us. We replace your towels on a daily basis and your bedding every other day, on request. We also offer a laundry service. For more information, please contact your Schoen Comfort Patient Care staff member. A daily newspaper as well as a television guide are available free of charge for the duration of your stay.

Treatment by preferred doctor

If you would like to be personally treated by one of our senior consultants, then opt for your preferred doctor. Of course you can combine this service with the Schoen Comfort package.

Consultants’ services are charged by the hospital according to the applicable GOÄ (scale of charges for doctors).

Billing and costs

Billing is either through your private or additional insurance, or directly with you - if such insurance does not exist. The exact tariffs and billing methods can be found here.

Personal advice

The Schoen Clinic Consulting team happily advises you on all questions concerning the Schoen Comfort offers and selection of medical advice.