Answers to your questions

Information from A to Z

Billing

On the day of your departure, please pay the additional costs stipulated by the payers at our reception. There, your telephone fees etc. are also billed. We accept EC debit cards (with PIN) but unfortunately no credit cards.

Alcoholic drinks

Bringing and consuming alcoholic beverages is prohibited in our facility. No alcoholic beverages are served in our cafeteria either.

Registration

Registration by internet form.

Save time and directly register here online for inpatient hospital treatment. Use the green arrow to send us your enquiry. We will be happy to receive it.

Registration by post or fax.

If you would like to register by post in the classic way, then please fill out the personal report and the membership application for registration and send it to the following address

Schoen Clinic Consulting
Central Patient Management
Bahnhofstr. 21 - 23
83022 Rosenheim
Tel.:+49 8051 695-2060
Fax: +49 8051 695-5127

Travel

Here you will find all the information, including detailed directions for the journey.

Visitors

Visitors are cordially welcome every day from 10:00 am to 6:00 pm.

Leave of absence

A leave of absence is fundamentally not possible.

Libraries

The library of the town of Bad Arolsen is located in the community centre on Rathausstrasse. It is open on Fridays from 3:00 pm to 5:00 pm. The Hofbibliothek is located in the residential castle of Bad Arolsen and offers a variety of historical books. It is open on Tuesdays from 10:00 am to 1:00 pm and on Fridays from 9:00 am to 12:00 pm. The receptionists are happy to describe the way to you.

Irons

Irons can be hired free of charge from reception. Ironing boards are found in the laundry room on the garden level.

Bus stops

Bus stops are located on Wetterburger Straße and Rathausstrasse. Buses go towards Korbach and Volkmarsen from both stops.

Train station

Bad Arolsen station is on the Professor-Bier-Straße/Bahnhofstrasse junction.

Emergency medical services

At night there is medical staff in the hospital. If you or your fellow patients need help, please press the emergency button on your telephone or press the emergency button in your room.

Cafeteria

There is a cafeteria between the dining halls on the ground floor.

DVD recorder

You can borrow a DVD recorder for a deposit at reception.

Food/catering

Breakfast, lunch and dinner are served in buffet form. Lunch consists of a whole food menu and a vegetarian menu, as well as a salad buffet, soup and dessert.

We would like to point out that there is no special vegan food on offer.

Bicycle hire

For a local bike rental, a bicycle can be rented for a fee. The nearest bike rental "2-wheel Brüne" is located on Rauchstrasse 16. Telephone pre-orders are possible on+ 49 5691-2220.

Fax use

If you want to send faxes, this is possible against a fee in reception. We place incoming faxes in your mail box directly after receipt.

TV

There is a TV in your room. You can get the remote control at the reception.

Fitness area

The clinic has its own fitness area.

Leisure programme

There are folders with leisure activities in the wards.

Hairdresser

There are hairdressers near the clinic (for example on Schlossstrasse or Kaulbachstrasse). If you need an appointment with a hairdresser, the reception staff will be happy to help.

Luggage transport

There is the option to let your luggage be transported from home to home on the return journey. If you have any questions regarding a possible luggage transport, for example by the company Hermes, the reception staff will be happy to help you.

Church services

There are the following fixed church service times in Bad Arolsen: Evangelical church: Su. 10:00 am Ev. Stadtkirche (Stadtmitte) Catholic church: Su. 10:15 am Pfarrkirche St. Johannis Baptist (Große Allee) Evangelical Free Church: Su. 10:00 am Kirche am Watterweg 1 (near Rewe)

Internet access

Internet access is possible in your room via WLAN. If you bring your laptop and want to connect to the Internet, please contact reception.

Medications

Medicines will be provided for you from the hospital's stock and handed out to you in the Medical Centre according to your prescription.

Opening hours

The clinic doors are open from 6:00 am to 10:30 pm.

Parking

Parking is possible in the car parks on the hospital premises. If you would like an underground parking place, please contact the employees at reception.

Patron system

In our clinic, we work by a “patron system”. This means that a fellow patient will come to you after your arrival and help you with the first steps and questions in the clinic.

Mail

Incoming mail is placed in your mail box. Outgoing mail can be given to reception, who will take it to the post office for you. Stamps can also be bought at reception.

Smoke-free clinic

We would like to point out that smoking is not permitted in the whole clinic as well as in front of the main entrance.

Reception

Occupation weekdays from 7:00 am to 7:00 pm
Weekends and holidays from 10:00 am to 6:00 pm

Sauna

The in-house sauna is open daily according to the notice board.

Swimming

You can visit the Arobella leisure pool at a discounted price. You can get vouchers at reception.

Schoen Comfort

On the 2nd floor of the rotunda is the Schoen Lounge. It is an exclusive place with a high-quality ambience and lounge character. If you would like access to our lounge, please contact the employees at reception.

Safety

Please do not store large amounts of cash or valuables in your room. The clinic does not assume any liability for this.

Taxi

If you would like a taxi, please contact the employees at reception.

Patient transfer

Please contact the employees at reception if you need transport to the station. Please coordinate trips to doctor’s appointment in the Medical Centre.

Telephone

There is a telephone in your room. If you would like to use the telephone, you can have this unlocked at the reception.

Laundry care

On the garden level, we have set up a laundry room with laundromats, dryers and ironing board for you. You can hire an iron from reception. Bring your own detergents. You can buy tokens for the washing machine at reception.

Newspapers

You can buy newspapers and magazines in the cafeteria.